Customer Service Care Coordinator

  • Job Reference: LD&ACARECO/TCS/AP
  • Date Posted: 2 January 2019
  • Recruiter: UKICS
  • Location: Bristol
  • Salary: On Application
  • Sector: Admin and clerical
  • Job Type: Permanent / Full Time
  • Contact: Annie Parle
  • Email: Annie.Parle@ukics.com
  • Telephone: 01275 547 293

Job Description

Job Title: Community Care Coordinator - Learning Disability and Autism Service

Company: Independent Clinical Services

Division: Thornbury Community Services

Hours: Monday - Friday, shits on a rota basis


An exciting opportunity has arisen to join our Learning Disability and Autism Service as a Community Care Coordinator. The LD&A Care Coordinator is fully responsible for completing team rotas to ensure that the care delivered is of the highest standard. You will work with all internal teams to facilitate patient centred care that enriches the quality of our patients lives.

The ideal candidate will have:

Good level of basic education
Numerate & literate
Strong organisational skills
Strong interpersonal skills
Good IT skills
Ability to manage a database & keep records up to date
Good telephone manner
Experience of working to deadlines and targets
Self-motivated and driven, ability to work without supervision
Ability to work as part of a team
Professional manner
Enthusiastic and committed to the business objectives of the Company
Ability to work in a busy environment
Possess excellent written and spoken communication skills
Have experience in customer service and rota management
Be driven to exceed set goals and targets and maximise client and nurse satisfaction
We are looking for someone who excels at customer service, who has the sensitivity to liaise with our families and have a naturally professional nature that is maintained when speaking to clients and care staff alike. An understanding of the Learning Disability and Autism Service is desirable but not essential.

If this appeals to you and you meet these criteria, please apply by sending a copy of your CV. Due to the high level of response to this role, if you have not heard back within 14 days of application, please assume you have been unsuccessful on this occasion.